Instructions to activate the platform

» Request the credentials (username and password) via e-mail at: to access the website;
» open the website, follow the instructions
and connect to the portal, enter the username and password that has been sent;
» insert new patient and fill in the requested data;
» insert new sample, fill in all the requested collection data and insert
the alphanumeric code present on the labels;
» once the test has been carried out by our laboratory, the complete report will be uploaded on the portal and sent by email in pdf form.

For further enquiries write to:

Eyemetagenomics Ltd
71-75 Shelton Street, Covent Garden
LUCY does not claim to diagnose, treat, cure, or prevent any disease. The information on the LUCY website is provided for informational purposes only and with the understanding that LUCY is not engaged in rendering medical advice or recommendations. You should not rely on any information on the website to diagnose or treat a health problem or condition or replace consultations with qualified health care professionals to meet your individual needs. Always check with your doctor for answers to your personal medical questions.

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