Privacy Policy

The company responsible for the compilation, use and disclosure of the personal data by virtue of this Privacy Policy is:EYEMETAGENOMICS LTD (from now on EM), Companies House n. 13430229 at 71-75 SHELTON STREET, LONDON WC2H 9JQ – ENGLAND. This privacy policy refers to and parts of other EM web pages, including all DNS third levels (eg:,, …), and (from now on web).This privacy policy establishes which data the Responsible gathers on the web user, how we use and disclose said data, what we do to protect them and the choices you can make in relation to this. We recommend that you revise our Privacy Policy.

Personal data is the information that identifies you or makes identification possible. In the fields indicated on the web, we collect personal data the user specifies, such as: name, last names, email address and comments, suggestions or petitions they could potentially make.As the responsible party for this data, the data the user introduces in the software, is anonymised or has strong security measures such as pseudonymisation, so EYEMETAGENOMICS LTD is unaware of the identity of said data.Visiting the website does not imply that the user must facilitate any information regarding their personal data. However, as explained, should it be the case, the data you could provide would be identifiable and would be treated lawfully at all time in accordance with the principles and rights expressed in the RGPD.EM informs its users that it meets and respects the current legislation in terms of personal data protection, meeting the data security principle and adopting all necessary technical and organizational measures to guarantee the security of personal data and avoid its alteration, loss, theft, and unauthorised treatment or theft.The security measures adopted are in agreement with the nature of the personal data submitted.If you have any doubts you can contact our DPO at

The data the user provides to contact us for a query or to sign up to receive informative newsletters we will use for these purposes, with the legal basis that their consent implies, which they provide in order to send the contact form or subscribe to the newsletter. The personal data the user provides upon registering on the web to use any of our services, the legal basis of treatment of those data, will be the execution of a contract of which the individual concerned will be a part. Under the legal premise of scientific investigation it is possible we will use some data regarding their preferences to improve our service.

The personal data you provide will be kept for as long as is necessary to complete the objective for which they were gathered, as long as a contractual relationship and legal obligation exists between the parties.

Your data is transferred to providers and other companies related to the responsible party in order to be able to supply the services you require. It is possible that using a software or storing your data in the cloud could imply transferring your data outside the European Economic Area, in which case your data is transferred to the contractual clauses approved by the European Commission, meaning your data is safe. We have adopted all the technical and organisational measures required to guarantee the safety of personal data and avoid its alteration, loss, theft, and unauthorized treatment or access.The safety measures adopted are in accordance with the nature of the personal data submitted.

If you wish to ask for the access, rectification, update, suppression, limitation or elimination of the personal data you have provided us through the web, or if you wish you receive and electronic copy of said data to transfer them to another company, you can contact us at, and we will respond to your request in accordance to the applicable legislation.In your request you should specify which personal data you wish to change, as well as if you would like us to delete it from our database or, if not, which limitations you would like us to apply in our use of them. We will need to verify your identity before realizing your request. We will try to comply with your request as soon as is reasonably possible.Bear in mind we may need to store certain personal data for record keeping and/or to complete whichever transaction you may have started before requesting a change or removal.

This web is not aimed at users under 16 years of age, however, should they proceed with processing data from minors under 16 years, EM will require the consent of the parents or tutors and proof of the same. Before using the web please consult with a parent or guardian.– COMPLAINTS TO A REGULATORY AGENCY:If you believe your rights have not been adequately handled, you have the right to present a complaint before the AEPD at the address c/ Jorge Juan nº 6 28001 de Madrid.-COOKIES:A cookie is a mall file that is downloaded and stored in a user’s computer when they access a website. Cookies allow the web, amongst other things, to store and retrieve information regarding the user’s or computer’s surfing habits, and, depending on the information they contain and the way the system is used, to recognize a user.The user has the option to prevent the generation of cookies by selecting the corresponding option on their browser.For more information please read our Cookies Policy.

Eyemetagenomics Ltd
71-75 Shelton Street, Covent Garden
LUCY does not claim to diagnose, treat, cure, or prevent any disease. The information on the LUCY website is provided for informational purposes only and with the understanding that LUCY is not engaged in rendering medical advice or recommendations. You should not rely on any information on the website to diagnose or treat a health problem or condition or replace consultations with qualified health care professionals to meet your individual needs. Always check with your doctor for answers to your personal medical questions.

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